CHCCCS007 – Develop and implement service programs
CHCCCS019 – Recognise and respond to crisis situations
CHCDEV005 – Analyse impacts of sociological factors on people in community work and services
CHCCSM017 – Facilitate and review case management
CHCDFV001 – Recognise and respond appropriately to domestic and family violence
CHCDIV001 – Work with diverse people
CHCDIV002 – Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 – Manage legal and ethical compliance
CHCMGT005 – Facilitate workplace debriefing and support processes
CHCPRP003 – Reflect on and improve own professional practice
HLTWHS003 – Maintain work health and safety
CHCCCS004 – Assess co-existing needs
CHCCSM012 – Coordinate complex case requirements
CHCCSM014 – Provide case management supervision
CHCCSM015 – Undertake case management in a child protection framework
CHCCSM016 – Undertake advanced assessments
CHCCSL001 – Establish and confirm the counselling relationship
CHCCSL002 – Apply specialist interpersonal and counselling interview skills
CHCCSL003 – Facilitate the counselling relationship and process
CHCCSL007 – Support counselling clients in decision-making processes
This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

Community Service Workers are responsible for the following:
At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.