CHC52021 Diploma of Community Services

CHC52021 Diploma of Community Services

This qualification reflects the role of community services workers involved in the delivery, management and coordination of person-centred services to individuals, groups, and communities.

At this level, workers have specialised skills in community services and work autonomously within their scope of practice under broad directions from senior management. Workers support people to make change in their lives to improve personal and social wellbeing and may also have responsibility for the supervision of other workers and volunteers. They may also undertake case management and program coordination.

Course Delivery and Assessment

Students attend face to face classes for a minimum of 20 scheduled course contact hours per week. Students complete learning activities in class to prepare them for the summative assessments that follow at prescribed intervals.

Assessment methods include written questions, demonstration of skills, research, projects, and work placement.

Entry Requirement – Whilst there are no entry requirements stipulated in the training package, Hopkins International College requires its participants to meet the following criteria:

Minimum Age Requirement:

18 years or older at commencement of course.

 Minimum English Language Requirement:

An English Language proficiency level of one of the below:

  • Cert III in EAL / Academic IELTS band score of 6 or equivalent
  • Satisfactorily completed ELICOS at to at least Upper Intermediate level
  • Completed equivalent of Australian Year 11 qualification from any of the English-speaking countries such as Australia, UK, USA, Canada, New Zealand, South Africa, or the Republic of Ireland
  • Completion of any Australian AQF Certificate III or higher qualification

Minimum Academic Requirement:

Completion of senior high school to the Australian Year 12 or equivalent

Work placement requirements:

Students are required to complete a minimum 400 hours of work placement in a regulated community services organisation within the course duration.

For practical placement purposes, this vocational sector requires

  • a current and satisfactory Police Record Check
  • NDIS Check
  • Evidence of Influenza immunisation
  • Evidence of COVID-19 vaccination
  • Working with children check (WWC

Further study pathways

Students completing CHC52021 Diploma of Community Services (Case Management) can continue studying CHC62015 Advanced Diploma of Community Sector Management or Bachelor Degrees in Social Work, Social Science, Community Welfare, Community Development.

Career Pathways

Post-graduate employment pathways is working in an aged care facility centre or a home care facility as an individual support worker. Occupational titles may include:

  • case worker or manager
  • community services worker
  • early intervention worker
  • family support worker
  • welfare worker

Units of Competency

Consistent with the qualification packaging rules, there are 12 core units and 8 elective units, a total of 20 units as listed below for this qualification.

This course has been packaged to specialise in Case Management.

Core Units

Code Title
CHCCCS007 Develop and implement service programs
CHCCCS019 Recognise and respond to crisis situations
CHCDEV005 Analyse impacts of sociological factors on people in community work and services
CHCCSM013 Facilitate and review case management
CHCDFV001 Recognise and respond appropriately to domestic and family violence
CHCDIV001 Work with diverse people
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCLEG003 Manage legal and ethical compliance
CHCMGT005 Facilitate workplace debriefing and support processes
CHCPRP003 Reflect on and improve own professional practice
HLTWHS003 Maintain work health and safety
CHCCCS004 Assess co-existing needs

Elective Units

Code Title
CHCCSM012 Coordinate complex case requirements
CHCCSM014 Provide case management supervision
CHCCSM015 Undertake case management in a child protection framework
CHCCSM016 Undertake advanced assessments
CHCPRP001 Develop and maintain networks and collaborative partnerships
CHCMHS001 Work with people with mental health issues
CHCCOM003 Develop workplace communication strategies
CHCDIV003 Manage and promote diversity

Course Fee Breakdown

Tuition Fee $28,000 AUD
Application Fee $250 AUD
Material Fee $500 AUD
Total Course Fee $28,750 AUD

Credit Transfer and Recognition of Prior Learning

All applicants can apply for credit transfer of units that they have already been issued with from another RTO. Additionally, they may wish to apply for recognition of prior learning gained form their past formal and informal learning pathway from other training, work or life experience.